Never miss a drop! Text ECCBFF to 833-568-8352 for new releases

Holiday Order Processing Time: 10-14 Business Days for Ready to Ship Items.

Holiday Season Order Processing Time: 10-14 Business Days for Ready to Ship Items.

Your cart

Your cart is empty

Check out these collections.

The page serves to provide information and estimates for order processing as well as any updates regarding turn around time ("TAT").

Below you will find the following:

  • Collection or Item Name
  • Release/Preorder Date - This is when a collection is released or Preorder starts/ends.
  • Turnaround Time (TAT) - This is the estimated timeframe for order processing, including Production timeframe for Preorders. This is the time our orders close, to the anticipated processing time and does not include shipping to you.
  • Estimated Ship - This is when we expect to ship preorders. Note shipping time will vary based off of the courier selected.
  • Status - This will let you know what our current status is regarding your order.
    • In Production - This means orders placed during the Drop or Preorder Window are in production or in queue to be processed. 
    • In Transit - This status is when items are in transit from our factory to ECC HQ. Preorder processing typically happens within a week.
    • Processing - This means order invoices and shipping labels have been printed and orders are being processed for shipment.
    • Shipped - This means all orders from the Drop have shipped. 
    • Notes - This will provide info on ETA's for outstanding order statuses or shipping, as well as pre-order or other information where applicable.

Please take a moment to review our Shipping Policy for more information on our order processing time.

 

PLEASE NOTE: Our factory and suppliers have been hit with widespread COVID closures that are causing delay across the board - this is impacting several small shops and not just Eliza Cate and Co. All ETA dates below are estimates and once we have confirmed release of our product to freight we will be able to provide a more accurate update. Everything is hitting about a 2-3 week delay from the original TAT. We apologize for any inconvenience this may cause.

Read more about the closures in Guangzhou.

     

    APPAREL PREORDERS

    Heirloom Collection #16

    • Limited Preorder Drop Date: November 17-18
    • TAT/Estimated Ship: 6-8 Weeks from PO date. ETA early-mid January. Keep in mind Holidays may impact actual delivery times.
    • Status: In production. TBD.

    ___

    Sweet Love #15

    • Limited Preorder Drop Date: November 10-11
    • TAT/Estimated Ship: 6-8 Weeks from PO date. ETA early January. Keep in mind Holidays may impact actual delivery times.
    • Status: In production. TBD.

    ___

    Brave Little Brinny Lou - Fundraiser

    • Limited Preorder Drop Date: October 27-November 2
    • TAT/Estimated Ship: 6-8 Weeks from PO date. ETA late December. Keep in mind Holidays may impact actual delivery times.
    • Status: In production. TBD.

    ___

    Lilac Gardens #14

    • Limited Preorder Drop Date: October 27-28
    • TAT/Estimated Ship: 6-8 Weeks from PO date. ETA late December. Keep in mind Holidays may impact actual delivery times.
    • Status: In production. TBD.

    ___

    Cozy Collection #13

    • Limited Preorder Drop Date: October 20
    • TAT/Estimated Ship: 4-6 Weeks from PO date. ETA end of November
    • Status: Estimated to ship to ECC HQ by December 5. Estimated to ship to customers around December 10 pending customs clearance and QC inspection.

    ___

    Celebration Collection #12

    • Preorder Date: October 13-16
    • TAT/Estimated Ship: 6-8 Weeks from close of PO. ETA Early December
    • Status: Estimated to ship to ECC HQ by December 15. Estimated to ship to customers around December 20 pending customs clearance and QC inspection.

    ___

    Winter Ballet Collection #11

    • Preorder Date: September 27-28
    • TAT/Estimated Ship: 6 Weeks from close of PO. ETA Late November
    • Status: Sold Ballet Dresses en route to ECC HQ. Plaid pieces are estimated to ship to ECC HQ on November 30. Estimated to ship to customers around December 7 pending customs clearance and QC inspection.

    ___

    Sweet Wonderland #10

    • Preorder Date: September 21 - 23
    • TAT/Estimated Ship: 6-8 Weeks from close of PO. ETA Mid November
    • Status: Red/Cream Swiss Dot Blouses at ECC HQ. Remaining items in this collection are estimated to ship to ECC HQ on November 30. Estimated to ship to customers around December 7 pending customs clearance and QC inspection.

    ___

    Nutcracker Suite #9

    • Preorder Date: September 14-16
    • TAT/Estimated Ship: 6-8 Weeks from close of PO. ETA Mid November
    • Status: Nutcracker Soldier Dress + Shirt, and Ensemble Dress at ECC HQ. Clara dress estimated to ship to ECC HQ on November 30. Estimated to ship to customers around December 7 pending customs clearance and QC inspection. Snow Queen Dress should ship shortly after.

    ___

    Heeler Sisters Preorder #8

    • Preorder Date: September 8 - September 9
    • TAT/Estimated Ship: 6-8 Weeks from close of PO. ETA Early November
    • Status: Hoodie Henleys at ECC HQ. Hoodie Dress + Adult Hoodies are estimated to ship to ECC HQ on November 30. Estimated to ship to customers around December 7 pending customs clearance and QC inspection.

      ___

       

      Updated 11.28.22 - NN