Order Processing + Shipping Updates

The page serves to provide information and estimates for order processing as well as any updates regarding turn around time ("TAT").

Below you will find the following:

  • Collection or Item Name
  • Event Date or Preorder Date - This is when a collection is released or Preorder closes.
  • Turnaround Time (TAT) - This is the estimated timeframe for order processing, including Production timeframe for Preorders. This is the time our orders close, to the anticipated processing time and does not include shipping to you.
  • Estimated Ship - This is when we anticipate shipping out your order. Note this can change and is not a firm shipping date.
  • Status - This will let you know what our current status is regarding your order.
    • In Production - This means orders placed during the Drop or Preorder Window are in production or in queue to be processed. 
    • In Transit - This status is when items are in transit from our seamstresses or factory to ECC HQ.
    • Processing - This means order invoices and shipping labels have been printed and orders are being processed for shipment.
    • Shipped - This means all orders from the Drop have shipped. 
    • Notes - This will provide info on ETA's for outstanding order statuses or shipping, as well as pre-order or other information where applicable.

Please take a moment to review our Shipping Policy for more information on our order processing time.

     

    APPAREL PREORDERS

    Sweet Wonderland #10

    • Preorder Date: September 21 - 23
    • TAT/Estimated Ship: 6 Weeks from close of PO. ETA Early-Mid November
    • Status: In production

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    Nutcracker Suite #9

    • Preorder Date: September 14-16
    • TAT/Estimated Ship: 6 Weeks from close of PO. ETA Early November
    • Status: In production

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    Heeler Sisters Preorder #8

    • Preorder Date: September 8 - September 9
    • TAT/Estimated Ship: 6 Weeks from close of PO. ETA Late October-Early November
    • Status: In production

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    Little Dino Preorder #7

    • Preorder Date: August 31 - September 2
    • TAT/Estimated Ship: 6 Weeks from close of PO. ETA Late October
    • Status: In production

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    Harvest Preorder #6

    • Preorder Date: August 24-26
    • TAT/Estimated Ship: 6 Weeks from close of PO. ETA Mid-Late October.
    • Status: In production

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    Fairytale Preorder #5

    • Preorder Date: August 10-12
    • TAT/Estimated Ship: 6 Weeks from close of PO. ETA Mid October. 
    • Status: In production

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    Holly Jolly Lounge Preorder #3

    • Preorder Date: July 26-28
    • TAT/Estimated Ship: 10-12 Weeks from close of PO. ETA Late October - Early November
    • Status: In production

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    Halloween Preorder #4

    • Preorder Date: August 3-5
    • Status: All preorders have shipped. Extras are listed on the site and are ready to ship.

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      Bamboo Play Preorder #2

      • Preorder Date: July 21-22
      • Status: All preorders have shipped. Extras are listed on the site and are ready to ship.

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      A Very Merry Preorder #1

      • Preorder Date: July 11-15
      • Status: All preorders have shipped. Extras are listed on the site and are ready to ship.

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      Updated 9.22.22 - NN